NFRC Code of Practice

At GNR Roofing, we ensure:

• Products and materials are selected with regard to current British Standards, manufacturer guidance and project-specific requirements.
• Installation works are delivered in accordance with appropriate technical guidance and recognised roofing practice.
• Our team and subcontractors are trained and experienced in the roofing disciplines they undertake.

We aim to raise the reputation of the roofing sector through the quality and accountability of every project we complete.

• All quotations and contracts issued by GNR Roofing are intended to be clear, detailed and fair.
• We are transparent about pricing, scope, limitations and expectations.
• We work with integrity in dealings with customers, suppliers, contractors and professional bodies.

Clients should receive clear information on scope, cost and expectations before work proceeds.

• GNR Roofing ensures staff and contractors are aware of and compliant with relevant Health & Safety requirements.
• We follow protocols for data security and do not share client information without appropriate consent.
• We are committed to maintaining a safe working environment for our team, clients and the public.

Safety is not an afterthought. It is built into the way roofing work is planned and delivered.

• We do not offer inappropriate inducements or engage in conduct that may compromise fair decision-making.
• We commit to open and respectful complaint resolution procedures.
• We maintain professionalism in written, spoken and online communications.

Professional conduct matters before, during and after the roofing work itself.

• Our services are delivered without prejudice.
• We aim to ensure that no person is discriminated against based on gender, race, religion, disability or any protected status.

Every project should be delivered with fairness, dignity and respect.

• We have a zero-tolerance approach to modern slavery, human trafficking and unethical labour practices.
• GNR Roofing expects suppliers and subcontractors to operate in accordance with UK ethical and legal standards.

Responsible roofing practice includes the way materials, labour and supply chains are managed.

• GNR Roofing commits to honest competition and market conduct in line with UK trading expectations.
• We do not engage in misleading marketing, unfair pricing tactics or unethical competitive practices.

We aim to win business through reputation, technical competence and professional service.