Charnwood Haven
NNEAL ROOFINGRoofing · Retail · Sustainable Heating
HotBox® News / Charnwood

HotBox® Welcomes Charnwood

A new British-made stove partnership bringing greater product choice, showroom guidance, installation support and the Charnwood Haven to York.

New brandCharnwood Stoves
HotBox locationYork, North Yorkshire
Featured applianceCharnwood Haven
Partnership focusChoice · Advice · Installation
A stronger premium stove offer

HotBox® Stoves adds Charnwood to its York range

HotBox® Stoves, a Neal Roofing member business, has added Charnwood to its retail and installation portfolio, expanding the choice available to homeowners across York and Yorkshire.

Charnwood is a British, family-controlled manufacturer established on the Isle of Wight in 1972. Its range includes compact room heaters, traditional and contemporary appliances, insert models and the Haven wood-fired cook stove.

The partnership brings together Charnwood’s manufacturing heritage with HotBox’s showroom advice, flue and chimney knowledge, installation coordination, commissioning and aftercare.

Strength in partnership

Product expertise supported by building-envelope experience

Where an installation involves a chimney, twin-wall flue or roof penetration, HotBox can draw on wider Neal Roofing knowledge of weathering, flashings and roof interfaces.

01
Strength in partnership

Why Charnwood fits the HotBox offer

01 / 09

British manufacture

Charnwood appliances are designed and manufactured on the Isle of Wight.

02 / 09

Established heritage

The family-controlled manufacturer traces its history to 1972.

03 / 09

Broader customer choice

The range covers compact, traditional, contemporary, insert and cooking appliances.

04 / 09

Showroom support

Customers can discuss output, dimensions, styling, finish and installation needs in York.

05 / 09

Installation coordination

HotBox can assess hearth, ventilation, flue route and chimney requirements.

06 / 09

Roof-interface knowledge

Neal Roofing experience supports weather-tight flue penetrations and chimney works.

07 / 09

Aftercare

Spares, maintenance items, user guidance and stove accessories support ownership.

08 / 09

Smoke-control guidance

Model suitability can be checked where a property lies in a smoke control area.

09 / 09

Long-term relationship

The focus extends beyond the appliance sale to installation and future support.

02
York showroom feature

Charnwood Haven

Charnwood Haven
Wood-fired cooking and heating

A compact stove with an oven and hotplate

The Charnwood Haven combines room heating with a 29-litre stainless-steel-lined oven and a generous hotplate. It is intended for smaller homes, cabins, bothies and off-grid settings where heat and practical cooking are both valued.

6.6kWNominal output
5–7kWOutput range
29LOven capacity
12mmHearth compatibility*

*Subject to the manufacturer’s installation instructions and the actual installation.

03
Choosing the right appliance

Stove selection is more than appearance

Selection factor
What to consider
Why it matters
HotBox support
Heat output
Room volume, insulation, glazing and heat loss.
Oversized stoves may be run inefficiently; undersized models may not meet demand.
Initial sizing and model comparison.
Chimney
Existing chimney condition, height, route and lining.
The appliance depends on a suitable and correctly sized flue.
Survey and liner or system advice.
No chimney
Twin-wall route, terminal, clearances and roof penetration.
External routing affects appearance, cost and weathering details.
Flue and roof-interface coordination.
Hearth
Size, thickness, material and combustible surroundings.
Requirements vary with appliance and installation.
Hearth review or alteration advice.
Ventilation
Room air supply, airtightness and external-air options.
Combustion needs dependable air without creating unsafe pressure effects.
Ventilation assessment.
Smoke control
Local designation and exact appliance exemption.
Only qualifying appliances and fuels may be used under relevant conditions.
Model-specific checking before order.
Use
Room heating, cooking, design feature or occasional use.
Purpose influences model, output, controls and accessories.
Showroom demonstration and advice.
04
Survey to handover

How a Charnwood installation is planned

01

Property information

Review room, fireplace, chimney, roof and preferred appliance.

02

Survey

Assess the opening, hearth, flue route, ventilation and access.

03

Model confirmation

Match output, dimensions, styling, finish and accessories to the property.

04

Flue design

Confirm liner, vitreous pipe or twin-wall system and terminal arrangement.

05

Quotation

Set out appliance, accessories, installation, hearth and building work.

06

Installation

Fit the appliance and approved flue components to the agreed design.

07

Commissioning

Complete safety checks, smoke testing and operating review.

08

Handover

Provide user guidance, certification where applicable and maintenance advice.

05
Clean use and compliance

The appliance, installation and fuel must work together

Installation checks

  • Correct appliance output and clearances.
  • Suitable chimney or twin-wall flue.
  • Compliant hearth and fireplace arrangement.
  • Adequate combustion air.
  • Safe terminal location and roof weathering.
  • Carbon-monoxide alarm and commissioning.
  • Certification route where applicable.

Responsible stove use

  • Use dry, suitable wood with moisture at or below 20%.
  • Follow the appliance instructions.
  • Do not burn waste or treated timber.
  • Use a suitable exempt model in smoke-control areas.
  • Have the chimney swept at appropriate intervals.
  • Service and inspect the appliance and flue.
  • Keep manuals and installation records.
Smoke-control note

Check the exact model—not only the brand

Exemption applies to named appliances operated with specified fuels and in accordance with stated conditions. HotBox can confirm suitability before an order is placed.

06
Why HotBox®?

More than a supply-only stove sale

01

York showroom

Compare appliances, finishes, proportions and practical features in person.

02

Charnwood choice

Access compact, traditional, contemporary, insert and cooking stove options.

03

Installation advice

Review chimney, hearth, ventilation, flue and building-work requirements.

04

Roofing coordination

Draw on Neal Roofing knowledge where a flue passes through the roof.

05

Supply or installed

Select a suitable route according to the project and customer needs.

06

Accessories

Source flue components, external-air kits, tools and maintenance products.

07

Aftercare

Support ongoing use with spares, guidance and maintenance items.

08

Yorkshire coverage

Serve customers in York, North Yorkshire and the wider region.

HotBox® and Charnwood

Visit the York showroom

Explore the Charnwood range, see the Haven, discuss your room and chimney, and plan a suitable supply or installation package.

Frequently asked questions

Charnwood and HotBox FAQs

Who makes Charnwood stoves?

Charnwood stoves are made by A.J. Wells & Sons, a family-controlled British manufacturer based on the Isle of Wight.

When was Charnwood founded?

The manufacturer traces its history to 1972.

Where can I buy Charnwood stoves in York?

HotBox® Stoves supplies Charnwood appliances through its York showroom and can discuss supply-only or installation requirements.

What is the Charnwood Haven?

The Haven is a compact wood-fired cook stove combining room heating, an oven and a hotplate.

What is the Charnwood Haven output?

Charnwood states a nominal output of 6.6kW and an output range of approximately 5–7kW.

Does the Haven have an oven?

Yes. It has a stainless-steel-lined oven with a stated capacity of 29 litres.

Can HotBox install a Charnwood stove?

HotBox can assess and quote suitable installations across York and Yorkshire, subject to property and project requirements.

Do I need a chimney?

Not always. A suitable twin-wall flue may be possible where there is no existing chimney.

Does a wood burner require ventilation?

It may require dedicated combustion air depending on appliance output, building airtightness and installation design.

Can a stove flue pass through a roof?

Yes, where a suitable insulated flue system, clearances, support, terminal and weather-tight roof penetration are designed correctly.

Are Charnwood stoves suitable for smoke-control areas?

Many models are exempt appliances, but the exact model and permitted fuel must be confirmed on the relevant official list.

What wood should I burn?

Use suitable dry firewood with a moisture content of 20% or below and follow the appliance instructions.

Can I burn treated timber?

No. Treated, painted or waste timber should not be burned in a domestic stove.

Does HotBox sell supply-only stoves?

Supply-only may be available for suitable orders, while installation can also be quoted where required.

What should an installation quotation include?

It should identify the appliance, flue, hearth, ventilation, building work, access, installation, commissioning and certification route.

How do I choose the right stove output?

Room size is only a starting point. Insulation, glazing, ventilation and heat loss should also be considered.

Do Charnwood stoves come in different colours?

Selected models are available in alternative finishes, subject to model and current manufacturer options.

Why buy from a showroom?

A showroom helps customers compare scale, styling, controls, finishes and practical features before ordering.

Does HotBox provide aftercare?

HotBox can support customers with advice, accessories, maintenance items and selected spares.

How often should a chimney be swept?

Frequency depends on use, fuel and chimney condition. Follow appliance guidance and advice from a competent chimney professional.

Authoritative supporting information

Product specifications, model status and prices can change. Confirm current manufacturer information and installation requirements before purchase.