Payments Overview 

Our payment terms are simple and every quotation that we provide is subject to a 14 Day cooling off period after acceptance. 

Managing unforeseen costs 

When carrying out roofing or building work, there are certain things that cannot sometimes be reasonably foreseen.

Although we will do our best ti identify all work that is needed during our site survey, we may sometimes find additional items once we have removed roof coverings.

Commonly, these items include, but are not limited to:

• Defective roof timbers.
• Inadequate or incorrectly installed insulation.
• Inadequate ventilation.
• Defective masonry, eaves, and parapet walls.
• Defective masonry to chimney stacks.
• Inadequate or defective rainwater goods.

If elements are identified that fall outside our defined specification, we will discuss them with you and present an additional cost to carry them out.

The quotation will be in a similar format to our original document and provide you with a detailed description, cost and the ability to accept this cost.

Once complete, any additional elements of work will be added to your final account, which will be submitted upon completion of the project.

Paying Other People 

If there are others involved in your project, we will rarely ask for any payments to be made to them by you. Instead, if we are engaging specialist services, for a particular part of a given contract, we will engage with the supplier, your contract will remain with us, and our contract will be with them.

Some roofing contractors may ask that you make payments to third parties for materials and scaffolding etc, this is not how we operate at GNR, and once engaged, we will manage the entire process from start to finish and remain your single point of contact throughout.

A formal overview of our terms 

Payment Terms | Extract from our terms and Conditions

7.1 The Company shall have the right to re-measure the Sub-Contract Works on completion. The computation of the final invoice or application for payment shall be subject to this clause.

7.2 The Company shall raise invoices or applications for payment at regular intervals on dates to be agreed with the Customer or in the absence of such agreement on or by the last working day of each month (“the valuation date”). The payment due date (“the payment due date”) shall be 7 days from the valuation date. The final date for payment (“the final date for payment”) shall be 21 days from the payment due date.

7.3 The amount to be included in the Company’s invoice or application for payment shall be the value of work carried out on site, including additional works under clause 3, any materials and goods delivered to site (or held off site) for use in the Works, and any agreed fluctuations. It shall state:

• the sum that the Company considers to be due at the payment due date
• the basis on which the sum is calculated including the appropriate deduction for the sum of amounts previously paid by the Customer to the Company

Notices

7.4  In relation to every payment provided for by this contract, the Customer shall give a notice complying with clause 7.4 to the Company not later than 5 days after the payment due date (“the Customer Notice”).

7.5 A Customer Notice shall specify:

• the sum that the Customer considers to be or to have been due at the payment due date ; and
• the basis on which that sum is calculated.

7.6 If the Customer does not give a Customer Notice under clauses 7.4 and 7.5, the Company’s invoice or application for payment issued under clauses 7.2 and 7.3 shall be the payee’s notice in default (“the Default Payment Notice”).

Requirement to pay notified sum

7.7 Subject to any pay less notice given by the Customer under clause 7.9, the Customer shall pay the sum stated as due in the relevant notice on or before the final date for payment under clause 7.2.

7.8 The “notified sum” in relation to any payment provided for by this contract means any sum notified in accordance with clauses 7.4, 7.5, and 7.6 by the valid Customer Notice or the valid Default Payment Notice, whichever is applicable.

Pay Less Notice

7.9 Where the Customer intends to pay less than the sum stated as due in the relevant notice he shall not later than 7 days before the final date for payment, give the Company notice of that intention stating the sum that he considers due at the date the pay less notice is given and the basis on which that sum has been calculated

7.10 In relation to the giving of notices under this clause 7 it is immaterial that the amount then considered to be due may be zero.

7.11 Where a Customer Notice has been given under clauses 7.4 and 7.5, or where an effective pay less notice is given under clause 7.9, but on the matter being referred to adjudication the adjudicator decides that more than the notified sum should be paid, the difference shall be construed as requiring payment no later than

(a) 7 days from the date of the decision; or

(b) the date which apart from the notice would have been the final date for payment,

whichever is the later.

Failure to pay the amount due

7.12 Clause 7.7 does not apply in relation to a payment provided by this contract where:-

(a) the Company becomes insolvent then the Customer need not pay any sum due in respect of payment; and

(b) the Company has become insolvent after the prescribed period referred to in clause 7.9

7.13  If the Customer fails to pay a sum, or any part of it, due to the Company under these Conditions by it’s final date for payment, he shall, in addition to any unpaid amount that should properly have been paid, pay the Company interest at the rate of 8% over the Bank of England base rate in accordance with the Late Payment of Commercial Debts [Interest] Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002, for the period from the final date for payment until the payment is made.

7.14 Outstanding accounts and interest under clause 7.13 shall be due as a debt and payable on demand. Acceptance of a payment of interest shall not in any circumstances be construed as a waiver either of the Company’s rights to proper payment or of the Company’s rights to suspend performance under clause 8 or terminate his employment under clause 9.